Terms and Conditions

AGREEMENT TO TERMS

The following terms and conditions are an integral part of the purchase. You agree that by purchasing any goods from Ace Heating and Air Conditioning, Inc. you have read, understand, and agree to all these Terms and Conditions.

ORDERING

Please take all precautions when purchasing equipment or supplies. We offer advice based on your representation. We do not guarantee sizing or application; UNLESS installed by us. To order or check availability please call or stop in.

CONSUMER AGREEMENT

It is your responsibility to be sure your equipment and supplies purchased from Ace Heating and Air Conditioning, Inc. conform to local, state, federal, or National codes. All installations must follow EPA regulations governing handling of refrigerant. Ace Heating and Air Conditioning, Inc. assumes no liability associated with the installation of your equipment unless installed by us.

WARRANTY

AirTemp Products are covered under a 5-year or 10-year PARTS LIMITED warranty plan; PROVIDED the item is installed by an HVAC professional and registered within 60 days of installation or within 60 days of occupancy of a newly constructed residential. You can register your equipment at http://www.nortekhvacwarranty.com/ index.aspx

  • Your warranty is through the manufacturer NOT Ace Heating and Air Conditioning, Inc, however we will assist.
  • If you should ever have an issue from your AirTemp product please have an HVAC certified contractor diagnose any problems, if a part is needed to fix the machine your technician may take the faulty part to your LOCAL AirTemp Distributor and receive a FREE replacement part.
  • Warranty does NOT cover labor or installation costs.

INSTALLATION

We recommend and strongly encourage you to have the system installed by a knowledgeable professional. Regardless of who installs your equipment it must be charged and started by a licensed company or individual.

RETURNS

Ace Heating and Air Conditioning, Inc. will accept returns of equipment, supplies and parts if returned within 7 days of purchase. Subject to the following conditions:

  • Items must be returned in original new condition at purchaser's expense.
  • We do not accept returns for electrical parts.
  • We will not accept returns of used or installed equipment or parts.
  • A 20% restocking fee will be assessed for the number of returned items.
  • Once the merchandise is returned to our warehouse and is inspected for condition and damages, a refund will be made. Please allow between 7-10 business days for the transaction to process.

SALES TAX

Ace Heating and Air Conditioning charges tax for merchandise which is currently 7.60%. This will be applied to your sub total.

PAYMENT

We accept Mastercard, Visa, Discover, American Express, GreenSky Financing, Hearth Financing, Cashier's Check and Cash.